Popular video conferencing platform Zoom has announced it will provide end-to-end encryption only to users who pay for it after it faced a litany of privacy and security concerns, according to a report published on The Guardian.
The company's CEO Eric Yuan on Wednesday said the platform planned to exclude free calls from end-to-end encryption to leave open the possibility of working with law enforcement.
The announcement has raised concern among privacy advocates, according to The Guardian.
"Free users for sure we don't want to give [end-to-end encryption] because we also want to work together with FBI, with local law enforcement in case some people use Zoom for a bad purpose," Yuan said on a call with analysts.
Privacy and security experts say encryption, which secures communication so that it can only be read by the users involved, is particularly important at a time when video apps and other digital platforms are being used for sensitive issues such as organising protests, discussing legal issues and attending medical appointments.