Twelve coach operators fined
Directorate of National Consumer Rights Protection yesterday fined 12 coach operators for not hanging fare charts at ticket counters and for charging extra.
Four teams of the directorate realised the fine during their drives in the capital’s Darussalam and Sayedabad areas as part of its market monitor-ing activities ahead of Eid-ul-Fitr.
“We have slapped a symbolic fine and warned them [coach operators] that no company would be allowed to charge extra or charge passengers without providing proper service,” said Manjur Mohammad Shahriar, deputy director (Dhaka division) of the directorate, who led the teams.
He said as per the relevant law, hanging fare charts at the counters is a must, but 11 companies were fined Tk 5,000 each for not doing so.
Nabil Paribahan, Desh Travels, Shyamoli Paribahan, Shah Fateh Ali Pari-bahan, Ena Enterprise, and Hanif Paribahan were fined in Darussalam.
AK Travels, Starline Special, Dreamline, Ena Enterprise, and Al-Baraka Paribahan were fined in Sayedabad.
Manjur said they fined Himachal Paribahan Tk 20,000 for overcharging and Himalay Paribahan Tk 10,000 in Sayedabad for not providing quality service.
He said they would conduct the drive for the next two to three days and would not allow any coach or bus operators to charge extra, an allegation rampant during Eid rush.
Mosharraf Hossain, general manager of Hanif Paribahan, said they put up the fare chart at every counter. The manager of the Darussalam counter was not at the courter when the raid was conducted.
“The fare chart might have been in the manager’s room. However, they will be watchful so that such a thing does not recur,” he said.
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