E- mail etiquette rules to keep in mind before hitting "send" | The Daily Star
12:00 AM, April 17, 2020 / LAST MODIFIED: 12:12 AM, April 17, 2020

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E- mail etiquette rules to keep in mind before hitting "send"

Email is a remarkably convenient medium used in business communication. Given the current situation with the Corona pandemic where working from home is adopted by more companies every day, it has become even more important for effective communication.

Here are some principles you need to adhere to conduct effective communication and maintain professionalism:

Subject line

If you want your e-mail to stand out among the numerous e-mails people receive, you must keep your subject line concise and relevant to the content of the e-mail.

Salutation and Closing

You should opt for culturally accepted salutations while addressing the receiver of your e-mail and choose formal complimentary phrases as closings in your e-mail. You can include a signature block regarding your contact information at the end so that the recipient can reach out to you easily.

Be precise

You need to make sure that you introduce yourself properly so that the person you are contacting recognizes you seamlessly. While formulating an e-mail, do not forget to mention where you got the contact details and specify the reason for sending the e-mail as well. You should try to determine the objective of your email using the standard paragraph structure to make the email easy to follow to understand the message.

Proofreading is a must

You should never get carried away and accidentally send your e-mail without reading it over first because an e-mail filled with misspelled words and grammatical mistakes is a red flag. You can press F7 to double-check your spellings and grammar, or you can perhaps ask someone else beforehand for a quality check of your e-mail to avoid errors.

While composing emails, exclude the usage of slangs, jargon, emoticons or emojis and abbreviations. You can consider using the classic fonts, befitting tone or highlighting tools while ensuring that you have labelled all your attachments correctly. Lastly, make sure you use a professional e-mail address instead of one that claims you are a dangerous boy or downright an angel.

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