Commuters' predicament

It has been reported that the government is contemplating introduction of 4000 new CNG taxi cabs/auto rickshaws on Dhaka city roads. I would congratulate the government for its efforts in mitigating the sufferings of commuters.
But at the same time I would also request the authorities to resolve the problems suffered by the public in availing the facility in the past.
The following has to be ensured.
a) The quality of the units to be imported must be ensured and selected by a committee to be headed by a teacher of BUET. This process may obviate any possible underhand dealings in importing sub-standard vehicles as happened in the past when the entire process was left to the bureaucrats and the politicians (ministers). The black MARUTI cabs imported from India did not last even two years. The duration of initial road permit period should be reduced from eight years to six years; which should cover the pay back period comfortably, as the road condition in our cities does not permit vehicles to run in order for such a long period. Moreover, the owners do not maintain their vehicles properly. The yearly fitness certificate should be issued after a strict fitness test which the present BRTA authorities are unable to ensure for the reason known to all. Therefore, an alternative agency, preferably private, should be found out. The vehicles must be properly maintained regularly and kept tidy and fit all the time as per international standards and the violators must be taken to task upon detection.
b) The cab/ auto-rickshaw drivers MUST be willing to carry the passengers to any distance in the city, short or long. The nearest law-enforcing agency, upon report by any passenger, must take immediate action against the driver who refuses to go, which should include confiscation of the vehicle and the driver's license. The law should be amended to enable the police to act accordingly and the authorities should be prepared to apply the same meticulously. The present loose system to display only the telephone numbers of police control room on the vehicles did not bring any remedy for the aggrieved passengers. At least 99% of the drivers now refuse to go for shorter distances and charge fares at their sweet will, disregarding the authorised fare. In fact, most of the vehicles do not have any meter in the first instance and some meters are defective and out of order. Unfortunately, there is no authority now to look into the commuters' problems.
c) The law should be strictly enforced to ensure that the drivers charge the actual fares as approved by the authorities and as displayed by the meter. The law enforcing agencies should entertain no excuses by the drivers. Vehicles without meters or with defective meters must not be allowed to ply and should be liable to be confiscated on the spot of detection.
d) Many of the drivers are found to be involved in criminal activities such as hijacking and mugging. Law enforcers must take effective steps to control this crime. All the drivers must wear prescribed uniform meticulously and must carry identity cards with photograph issued by the metropolitan police. They must be in a position to show the same to the passenger on demand. Last but not the least, they must be polite in their behaviour to the passengers and be able to communicate with foreigners, as Dhaka is the capital of the country. The law-enforcing agency has a great and honest role to play in this respect to mitigate the sufferings of the passengers.
e) There should be taxi stands with an office of the drivers/ owners association at various convenient points of the city with telephone/cell phone facility, so that passengers even can call a taxi by phone when needed.
If the above issues are not resolved, the passengers will always be in trouble.