Bureaucratic efficiency
The style of governance has changed for the worse (compared to the British era). Elected political regimes in Dhaka go after new and mega projects, for publicity, and not for scheduled completion of the projects. The efficiency of the daily routine jobs is neglected.
The efficiency level of the bureaucracy is not being probed seriously, for better and quicker public service. The culture of OSD is being patronised; and regular transfer system is comatose. Political interference in the public offices is the norm of the times.
The works at the route levels (operation and maintenance) is not being monitored seriously. There is too much pen-pushing around, especially at the Secretariat level, (this clerical mentality is out of date in today's digitalized environment). The counter services are poor and outdated, (in Malaysia for example, I found officers manning the public counters, assisted by the clerical staff in the background.
The elected politicians feel that they were above the law; and dictate terms at all levels, leading to corrupt practices and sycophancy. That is why we have taxis that do not use the installed fare meters; dilapidated buses and trucks are driven by fake drivers; and black marketing thrive at all levels. The parliaments are just show pieces in the newly emerging countries.
The human factor in the public services has to be motivated, so that it exudes dedication. And a mind shift is required to enhance the quality of the public services.
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