Bank of Bhutan runs Bangladeshi chatbot solution
Bank of Bhutan has implemented REVE Chat’s AI powered live chat platform to transform their customer conversations with chatbots.
They have successfully integrated REVE Chat solution to their official website (www.bob.bt) and Facebook page to deliver 24x7 seamless customer service, according to a press release from REVE.
With AI chatbots, Bank of Bhutan aims to deliver a consistent customer experience to their banking users and website visitors with a hybrid approach of bots and live human support. They also use chatbots to automatically qualify prospects into leads across their website and Facebook.
REVE Chat provides compete omni-channel live chat platform to manage customer conversations across website, social media, mobile and messaging apps. With AI chatbots, REVE Chat brings the power of conversational messaging to scale customer support and sales under one platform. It also offers visual engagement tools such as co-browsing & video chat to deliver virtual in person experience, the press release said.
M Rezaul Hassan, REVE Group CEO, has said “Over the years, REVE Chat is serving various organizations across 70 countries globally. However, we have started our bot solution with international clients like the Bank of Bhutan, which is quite exciting for us.”
REVE Chat’s customers include some of the big brands such as Grameenphone Bangladesh, Commercial Bank of Kuwait, ICICI Prudence India, Southeast Bank Bangladesh and Telecom Network Malawi.
REVE Chat’s AI powered live chat platform comes with 14 days free trial for businesses to evaluate how they can deliver a truly conversational chat experience.
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