BRAC Bank wins best retail bank award
BRAC Bank has been awarded as the best retail bank in Bangladesh at the 10th International Excellence in Retail Financial Services Awards programme, said a statement.
The awards ceremony was administered by The Asian Banker, and was held in conjunction with the region's most prestigious retail banking event, the Excellence in Retail Financial Services Convention.
Abdur Rahman, head of branch banking of BRAC Bank, received the award at a ceremony held at the Shangri La Hotel in Kuala Lumpur on Friday. BRAC was the sole winner in Asia for the award.
About 150 senior bankers from award-winning banks of 29 countries across the Asia Pacific, the Middle East, Central Asia and Africa attended the event that recognises their efforts in bringing superior products and services to their customers.
Managing Director of BRAC Bank Syed Mahmudur Rahman said, “We consider this international recognition as impetus to reach a new height. Our diversified retail products with online facilities and superior customer services give us edge over competitors in retail banking.”
“While we continue to focus on SME Banking and maintain our leadership position, we will thrive for excellence in other areas too. This kind of international recognition will always encourage us to do so.”
BRAC was the first to launch the country's first e-commerce banking platform, and it was able to capture almost 40 percent of the total market share of the inward remittance segment, the statement said.