Emergency helpline at fire service HQ’s out of order for hrs | The Daily Star
12:47 PM, December 08, 2017 / LAST MODIFIED: 03:47 PM, December 08, 2017

Core cable of BTCL landlines cut off, communication disrupted

People asked to contact fire service headquarters help line 01730336699, 01713038182

The core cable of the BTCL landlines was cut off due to Dhaka city corporation repair work, snapping communication between mobiles to landlines and landlines to mobiles across the country since early morning.

The core cable was cut off at Dilu Road in Dhaka city’s Moghbazar last night, BTCL Director (public relations) Mir Mohammad Morshed told The Daily Star.

It may be fixed by today, BTCL officials hoped.

Bangladesh Telecommunication Company Limited (BTCL) maintains a total of 750,000 landlines throughout the country.

Meanwhile, the emergency helpline numbers of Bangladesh Fire Service and Civil Defence headquarters in the city remain out of order due to the same reason, Mahfuz Riben, duty officer at the fire service headquarters told The Daily Star over mobile phone.

Temporary emergency fire service help line 1: 01730336699

Temporary emergency fire service help line 2: 01713038182

None can reach to the five landline numbers of the control room for any emergency news since 5:00am.

“Authorities have been informed about the serious matter,” he said adding “We are trying to fix the numbers”.

More landline numbers around this area have also gone out of service since morning, the duty officer added.

In case of any emergency news of fire, the duty officer has requested everybody to contact the numbers mentioned below:

Temporary emergency fire service help line 1: 01730336699

Temporary emergency fire service help line 2: 01713038182

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Grameenphone and Robi:
Type START <space> BR and send SMS it to 2222

Banglalink:
Type START <space> BR and send SMS it to 2225

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