Unparalleled after sales | The Daily Star
12:00 AM, August 08, 2019 / LAST MODIFIED: 02:42 AM, August 08, 2019

Unparalleled after sales

Whenever you decide to purchase a brand new tech item, you unquestionably take into consideration the cost of the product. But there is also another thing that you pay heed to, and that’s the ‘after sales service,’ or the expense of the product after it is bought and used. Many of the local tech firms claim to have apt sales support for their products but in reality, customers have to suffer a lot when they claim that alleged service.

Samsung certainly proves to be different, delivering exactly what they had promised to their clients.

For one, the customer services team operates from 8AM to 1:30AM, 7 days a week. Placing customer needs at its core, Samsung has designed and developed a full range of customer services that are based on customers’ experience and feedback over the years. And if you thought urban customers were their first priority, then you are definitely in the wrong. Samsung has launched Service Vans to supply high-quality customer service in the rural areas. So, no more worries by the people living in the peripheries of the country. No longer do they need to bring their tech items to the capital or the nearest town for any sort of repairs.

So, it’s finally time to bid adieu to any worries regarding after sales service and tech glitches. Because the solution is right in our hands. Well, at least closer to our homes!


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