The much awaited digital commerce policy has been the Cabinet approved a draft of “National Digital Commerce Policy 2018” earlier this month. The policy aims to restore trust in e-commerce websites in Bangladesh by making safer digital transactions. The policy has been quite well accepted by the e-commerce community of Bangladesh.
Following this policy, e-commerce websites should see upgraded terms and conditions to enforce consumer rights where necessary. Mobile payment and digital transactions should get safer within a few days, as banks and mobile financial services are to get more secure. Piracy and hacking is going to be handled by the central commerce cell operated under commerce ministry. The central commerce cell also aims to enforce this policy across e-commerce platforms. This announcement finally got implemented after e-Commerce Association of Bangladesh (e-CAB) has been calling for an e-commerce reformation for quite a few years. This policy came as the government's vision to establish a functioning industry and grow exports, eventually creating a sustainable job market for Bangladeshi youth. The policy also promises to provide credible, reputed vendors from e-commerce websites. Codes of conducts are to be implemented for website designing and consumer rights which the e-commerce websites have to follow through. Copyrights are to be respected and enforced further. Net neutrality and digital rights are going to be enforced from mobile operators end as well. To create awareness on this policy, the government aims to create offline campaigns in different regions across the country to restore consumer faith in the e-commerce industry. A lawful structure is also to be implemented by the ICT ministry to improve consumer satisfaction while buying from e-commerce sites. A digital signature is to be implemented by the e-commerce website on every transaction to strengthen security issues. A centre of excellence will be implemented will be established to further strengthen the e-commerce sector for the future.