National Helpline Number

109 Helpline: A complaint centre or an info hub?

The toll-free 24/7 National Helpline Centre for Violence Against Women & Children 109, was introduced in 2012 to receive complaints against various forms of women and children abuse and provide services accordingly.

999 is not a joke: National hotline faces barrage of prank, irrelevant calls

Sitting at his desk with headphones on, helpline (999) operator Anik Sen heard the cry of a baby right after he pressed the receive button to attend a distress call.

Why is National Emergency Helpline 999 response slow?

The speed at which the National Emergency Helpline (999) responds to distress calls is much slower than that of developed countries due to an outdated operating system and manpower shortage.

May 13, 2024
May 13, 2024

109 Helpline: A complaint centre or an info hub?

The toll-free 24/7 National Helpline Centre for Violence Against Women & Children 109, was introduced in 2012 to receive complaints against various forms of women and children abuse and provide services accordingly.

April 4, 2022
April 4, 2022

Why is National Emergency Helpline 999 response slow?

The speed at which the National Emergency Helpline (999) responds to distress calls is much slower than that of developed countries due to an outdated operating system and manpower shortage.

April 4, 2022
April 4, 2022

999 is not a joke: National hotline faces barrage of prank, irrelevant calls

Sitting at his desk with headphones on, helpline (999) operator Anik Sen heard the cry of a baby right after he pressed the receive button to attend a distress call.

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