At the time of such crisis, the pandemic has forced us to stay put and not even think of walking in at our favourite restaurants. Getting the food at home, however, is now becoming a habit. One silver lining is that with proper precautions, a light outing for takeaways is not off the list. Keeping this in mind, Transcom Food Limited, sole franchisee of KFC and Pizza Hut in Bangladesh, has set up a contactless Takeaway option for customers who wish to drop by and pick up their orders for both their brands, adding to the contactless delivery option they started from the early days of the pandemic
While health safety is a concern, KFC has taken adequate procedures for visiting customers. As soon a customer steps into a store, their temperature will be checked and hand sanitiser will be provided. Then, they will be directed to stand in a designated que for ordering while maintaining proper social distancing. For a fully contactless procedure, visiting customers are encouraged for cashless payments through the likes of bKash or credit/debit cards. Cash payment is also possible. Bill folders are offered to the customers to put their money in, and the cashier will return any change in the same bill folder. When the order is ready, the food is placed in the customer pick-up area. The customer will need to come forward and take their package from there. After a customer leaves, all points of surface contacts are sanitised.
Aside from both brands' Contactless Delivery, which ensures a fully safe and hygienic method of delivering food to the customers in these trying times, this Contactless Takeaway further ensures that fried chicken and Pizza lovers can enjoy the same best tasting quality. CEO Transcom Foods Limited Amit Dev Thapa says "As global brands, it is our responsibility and duty to uphold the brand value and keep the trust our customers have placed in us intact. We are following the global mandates and standards with utmost care at our stores. We will do the very same once we open our dine in facilities too"