A death resulted from negligence and some questions

A couple of days ago, I rushed to a government-run hospital with a road accident victim at midnight. The accident took place in front of my house. The hospital authorities spent nearly 30 minutes to get the details from the critically injured man, who could barely answer the questions. Eventually, when he was referred to the surgery department, nurses showed no interest in approaching him, although two nurses were sitting next to us and were busy chatting. After a while, the duty doctor showed up, prescribed some medications and asked me to bring those from outside. I didn't know the man before the accident and I did not have enough money to buy the medicines. All these procedures took nearly hours before his operation started. The following morning, the man died.

My questions are: Is it necessary to spend 30 minutes forcollecting details from a critically injured person who can barely speak? What's the first and foremost job of a hospital? Can't our government hospitals afford to provide life saving treatment in emergency situations free of cost?

Afzal Hossein
Shankipar, Mymensingh