Published on 03:29 PM, April 28, 2019

Uber to launch food delivery app in Dhaka on April 30

Key features include order tracking, scheduling order and quick delivery

Ride-sharing company Uber is set to launch its food delivery app, Uber Eats, on April 30 in Dhaka, connecting people to the food they love. Photo: Courtesy

Ride-sharing company Uber is set to launch its food delivery app, Uber Eats, on April 30 in Dhaka, connecting people to the food they love.

The services of the new application will be available in the capital from 12noon on the day, according to a release.

Uber Eats is an on-demand app for food delivery services that helps bring food to customers in a convenient and reliable manner from restaurants in their neighbourhood.

With over 150 restaurant partners on board in the launch phase, foodies in Dhaka will be able to order food at the click of a button from their favourite restaurants such as Sushi Samurai, Pizza Guy, Cheez, Tehari Avenue, Salam’s Kitchen, Sultan’s Dine, Madchef, Chillox and many more, within the comfort of their home.

In the launch phase, Uber Eats will be available for consumers across key neighbourhoods in the city such as Gulshan, Banani and Baridhara, the release reads.

“The introduction of Uber Eats in Dhaka is a major step towards Uber’s commitment to Bangladesh. With the technology that Uber is known for, we aim to create a marketplace that is bringing value to our consumers, restaurant partners and delivery partners,” said Bhavik Rathod, head of Uber Eats (India and South Asia).

“For consumers it is the ease of ordering their favourite food with just a few taps. For restaurant partners Uber Eats not only gets their food across to consumers but also empowers them with actionable data and insights to improve business efficiency. We are excited about the potential Bangladesh holds and look forward to a successful innings here,” he added.

“Everyone in Dhaka city is enthusiastic about food and it is what binds people together. With the coming of Uber Eats in the city, we are confident that businesses like ours will surface beyond physical boundaries and achieve higher efficiencies. We are confident that our dishes will be delivered at Uber speed to consumers. We look forward to a great partnership with Uber Eats,” said Labib Tarafdar, partner of Madchef & Cheez.

The Uber Eats is a separate app to the Uber app that people use to request a ride. The app has been built specifically to make food delivery as seamless as possible, at the tap of a button.

For consumers, Uber Eats helps users discover new foods and enjoy more of what their cities have to offer. Uber Eats app comes with the ability to schedule an order ahead of time.

Additionally, from ordering to delivery, Uber Eats lets users live track their order through every step of the process so they can have the confidence that their order will be reliably delivered to their specific location.

For restaurant partners, the app will help local restaurants reach new customers and deliver their food fast, efficiently and reliably. The platform offers restaurants access to actionable data to help improve their business and insights about their service quality, customer satisfaction, and sales helping them to make specific adjustments to improve their food and service.

For delivery partners, Uber Eats offers its a flexible and reliable income opportunity on a schedule that works for them. Delivery partners would be able to work when they want, and deliver food on a bike.

Here’s how to get started with Uber Eats:

-- Download the Uber Eats app 

-- Pick delivery location: Input your address where you would like your meal delivered

-- Find the perfect meal: Browse local restaurants or search by cuisine type, and sort according to price, dietary needs, and speed, to find exactly what your taste buds are asking for

-- Place your order: Pick the items you want right away or schedule your order to arrive at your convenience

-- Make the payment: Pay through credit card or cash on delivery

-- Track the progress of your delivery: Get updates as your order is prepared and track real-time as the order gets delivered to your destination

As a launch offer, consumers can avail of 50 per cent off for the first two orders with only one taka delivery fee.

Uber Eats started in 2014 as a small delivery pilot in Los Angeles, US, and launched as a separate application in Toronto in December 2015. Since then, it has grown incredibly fast, and is now a stand-alone app available in more than 200 cities around the globe.