Uber adds national helpline number 999 in mobile app

Uber yesterday announced the integration of the nationwide emergency number 999 in the ride-sharing company's mobile app.

Riders in an Uber can now access an in-app card and press “Call Now” to connect to the toll-free national help desk run by the ICT Division of Bangladesh, Uber said in a statement yesterday.

By dialing 999, a caller can select '1' for ambulance; '2' for fire service; '3' for police and '0' to speak directly with a government agent, according to the statement.

“Safety of our riders is a priority for us at Uber,” said Arpit Mundra, general manager for Uber Dhaka.

“We are committed to make rides as safe as possible by leveraging technology. Uber's integration of the emergency number 999 is one such step from us highlighting our absolute commitment to safety at every step - before, during and after every ride.”