Singapore Airlines named 'world's best' by TripAdvisor

Singapore Airlines has been named "Best Airline in the World" for the second consecutive year by travel site TripAdvisor.

Winners of the Travellers' Choice Awards for Airlines 2019 were selected based on reviews by global travelers focusing on outstanding service, quality and value, says a press release.

TripAdvisor uses an algorithm that takes into account the quantity and quality of airline reviews and ratings over a 12-month period to determine the award recipients.

"We are very pleased to be back-to-back winner," said CEO Goh Choon Phong.

"We wish to thank our customers for their ongoing support, as well as our staff from all around the world who go the extra mile every day to deliver the best travel experience to our customers," he said.

"Congratulations to Singapore Airlines for being named a Travellers' Choice Airlines winner again this year," said Bryan Saltzburg, president of Trip Advisor Flights, Cruise & Car. "The Singapore Airlines team should be proud of their award, as travelers around the globe have said this airline is among their preferred carriers when choosing to fly," he said.