Qcoom refunds Tk 224cr to customers

Qcoom has refunded Tk 224 crore to customers out of Tk 397 crore stuck with payment gateway Foster, according to a press release sent by the e-commerce platform on today

It said the company returned the advance payments made against 18,432 orders till October 12 this year, according to a letter signed by Al Beruni, general manager at Foster Payment.

In the statement, Qcoom officials pledged to refund all dues worth of Tk 7.63 crore within the next three months.

Commerce Secretary Tapan Kanti Ghosh started the refund process by returning Tk 40 lakh to 20 customers on January 24.

Qcoom CEO Md Ripon Mia said the platform has resumed operations with cooperation of companies, small and medium enterprise merchants and customers.

"Amidst challenges in restarting, I will try my best to restore confidence in the e-commerce industry and create a customer-friendly e-commerce platform," he said in the statement.