EBL Insta Banking offers online account opening, retail services

Eastern Bank has formally launched EBL INSTA BANKING, enabling Bangladeshi customers to open accounts online using their national identity cards and a selfie.

"This digital customer onboarding solution (will ensure) health safety and banking services maintaining social distancing during the ongoing Covid-19 pandemic," said Managing Director and CEO Ali Reza Iftekhar in a statement.

Launched under Bangladesh Bank's e-know your customer (e-KYC) guideline, EBL INSTA BANKING uses "state-of-the-art" facial recognition through a "Liveliness Testing" to ensure customers' security and privacy, the statement added.

An EBL Self-Service Portal on its website already enables opening fixed deposits and availing deposit pension schemes and retail banking facilities.

"With the addition of account opening facility and retail banking from home through EBL INSTA BANKING, customers now have access to the complete digital onboarding ecosystem," said the statement.

EBL INSTA BANKING is available at EBL Website, EBL DIA and EBL SKYBANKING app.