Published on 10:30 AM, February 26, 2023

Building an organisation that promotes learning

In today's rapidly changing business environment, organisations that fail to adapt and evolve run the risk of becoming obsolete. As the management guru Peter Drucker said, "The only sustainable competitive advantage is an organisation's ability to learn faster than the competition."     

Indeed, to stay ahead of the curve, organisations must be able to quickly acquire new knowledge and skills, and continuously improve their processes and practices. Building a learning organisation is key to achieving this. It enables companies to create a culture of continuous learning and improvement and to develop the capabilities needed to thrive in an increasingly complex and dynamic world.

Organisations need to foster a culture of learning where they encourage employees to learn, experiment, and share knowledge openly. Leaders should model the behaviours they want to see in their employees. They should prioritise learning, openly share their own knowledge and experiences, and encourage their employees to do the same.

Collaborative work environments facilitate learning as employees can share their knowledge and experiences and learn from each other. Failure is often an important part of the learning process. By encouraging employees to take risks and experiment with new ideas, and providing a supportive environment where failure is seen as an opportunity to learn and improve, organisations can provide necessary room to learn and grow.

A learning organisation needs to provide access to resources such as books, online courses, and industry events, and encourage employees to use them to further their learning and development. Leaders should recognise and reward employees who demonstrate a commitment to learning and development and create a culture where learning is seen as a valuable and necessary part of the organisation's success.

Technology can play a critical role in aiding to build a learning organisation. A learning management system can be used to manage, deliver, and track learning and development programmes. Online training programmes can be used to provide employees with access to training that may not be available in person and can be a cost-effective way to deliver training.

Technology can provide tools for collaboration, such as video-conferencing and virtual meeting software, which can facilitate knowledge sharing and peer-to-peer learning. Knowledge sharing platforms, such as intranets and wikis can be used to capture and share knowledge, and to provide employees with access to the information they need to perform their jobs effectively.

Technology can also be used to collect data on learning and development activities, such as completion rates and learner satisfaction, and generate reports that can be used to evaluate the effectiveness of these activities.

To develop a learning culture and build for the future, organisations can start by assessing their current learning and development practices, including what is working well and what needs improvement. Collecting data on the learning needs and preferences employers can help better develop a learning strategy.

Developing a learning strategy that is aligned with organisation's goals and objectives is imperative for the success and effectiveness of the strategy.

Building a learning organisation takes time and effort, but the benefits are worth it. As Einstein once said, "Intellectual growth should commence at birth and cease only at death."

Performance should be backed by consistent learning and knowledge seeking. Only with a commitment to lifelong learning can organisations aim to achieve greatness and unlock their full potential.

The author is an economic analyst