bKash clarifies stance on mobile money theft
Mobile financial service provider bKash has sent a clarification for a report published on May 26 with the headline -- Regulator blames bKash for mobile money theft.
The telecom regulator had alleged that the recent mobile money theft in Chittagong would not have been possible unless some bKash officials had been involved.
The company in a statement said: “bKash would like to condemn such aspersion supposedly brought against its officials questioning their professionalism, commitment and integrity.”
“We would like to clarify that deposit in bKash account is protected by individual's personal identification number (PIN) which a customer creates when he/she registers for a bKash account.” Only the accountholder has knowledge of his/her secret PIN. Nowhere in the bKash system the individual PIN can be seen or accessed. So, it is impossible for any bKash employee to access, know or manipulate the secret PIN of individual bKash account holder, Zahedul Islam, spokesperson for the company, said.
Meanwhile, the company also clarified its stance on another report published on May 24 regarding arrest of two men in Satkania upazila of Chittagong on charges of stealing money from bKash accounts of some people by fraudulently collecting their Robi SIM cards registered with biometric details.
According to the report, the arrestees were Kutub Uddin, and Md Farhad. Police said Kutub was a former employee of bKash in Bandarban, while Farhad a distributor of bKash in the upazila.
But bKash said neither Kutub was an employee nor Farhad is a distributor of the company and none of them has any affiliation or association with the company.
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