AI to assist police's Cyber Support for Women wing
With an aim to provide quick support to victims of cyber harassment, the police headquarters (PHQ) is going to introduce an artificial intelligence (AI) tool with all-women special wing called "Police Cyber Support for Women" (PCSW).
This AI controlled bot (software programme that performs automated, repetitive, predefined tasks) will take complaints from women 24/7.
If the allegation is serious in nature, the AI will immediately ring an alarm bell for taking immediate action by an official of the wing, according to officials.
On November 16 last year, the PHQ launched the wing to contain the rising trends of cyber harassment. PHQ is set to hold a press conference today marking one-year anniversary.
In last one year, around 17,280 service seekers has communicated with the desk, out of them, around 12,641 were victims of cyber harassment, according to database.
Of the service seekers, around 58 percent were aged between 18 to 24 years and 16 percent were below 18, reads the database of PHQ.
The rest, around 8,221 victims, were provided necessary legal support and advice from the wing.
Mir Abu Touhid, assistant inspector general of Lawful Interception Cell (LIC) at PHQ, told The Daily Star yesterday that they have already taken initiatives to introduce the AI and a smart database system in the special wing.
"Presently, the officials take information and make the database manually. Once introduced, then AI will automatically assign officials making category of the complaints," he said, adding, "It will speed up service of the wing and the victim will get assistance fast."
"In the desk, we are receiving a huge number of complaints daily. Error can be made by humans while working round the clock but these will be addressed with introduction of AI," he explained.
For example, if the AI found any complaint's primary information showing that the victim is in immediate danger or can harm themselves due to cyber harassment, it will ring the alarm, added the AIG.
PHQ database shows, the wing mainly receives complaints from victims of blackmailing -- with private photos, videos -- on social media, harassment through objectionable picture or language, social media ID hacking and harassing calls.
According to last one year's database, maximum 5,475 complaints were for publishing message and information from fake social media ID, 1,451 complaints for blackmailing, 1,321 complaints for ID hacking and 992 complaints for sending objectionable picture, video and message.
Of the complaints, the maximum 64 percent service seekers were from Dhaka division and 17 percent from Chattogram division.
Officials said, the majority of the service seekers did not want to take legal action after primary investigation and identification of the accused.
They only seek support to report the ID and delete the objectionable content, they said. Database shows, only 12 percent of the service seekers filed general diary or case.
So far, around 352 people's locations outside the country were identified, who intended to commit crime using social media.
One can be seek service from PCSW through its Facebook page or email: [email protected] and hotline number: 01320000888.
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