Toyota chief apologises for massive vehicle recall
Toyota's president has apologised for the recall of millions of cars around the world due to faulty accelerator pedals, in a setback that has tarnished the Japanese giant's reputation for quality.
"We're extremely sorry to have made customers feel uneasy," Akio Toyoda told public broadcaster NHK on the sidelines of the Davos forum in Switzerland, in his first public remarks on the recall since it went global this week.
"Right now, we are trying to establish the facts and preparing for giving an explanation so anxiety among customers would be removed as soon as possible," he said.
Toyota pulled up to 1.8 million vehicles in Europe on Friday -- the latest in a series of recalls that have affected almost eight million Toyota cars worldwide -- more than its entire 2009 global sales of 7.8 million vehicles.
Toyota, which overtook General Motors in 2008 as the top-selling automaker, has been bedevilled by a series of safety issues that have raised questions about whether it sacrificed its legendary quality to become world number one.