Passport issue

I went to the bank that deals with passports. They told me that they were considering discontinuation of passport issuance, renewal etc. services. When asked about the reason for such a decision they expressed dissatisfaction, annoyance and anger with the fact that passport authorities in Agargaon are not co-operating with them. Passport authorities are not issuing or renewing passports on time. So, the bank is facing lots of unnecessary problems with passport seekers and customers. The bank officials informed that the illegal income of the 'passport people' has decreased to a large extent due to the public friendly arrangement, and passport men want to sabotage a public-friendly service! Submission of applications for passport issuance or renewal at the bank has brought down public sufferings to a great extent. In other countries, passport forms are submitted in post offices, designated banks and passports are mailed to the address or collected from banks.
The present arrangement ought to be continued for public convenience and interest. The home ministry should look into the matter.