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Shamsunnahar came to Sonali Bank’s Tejgaon branch around 10:00am yesterday to collect her old-age allowance. She submitted all her documents upon reaching there but was found empty-handed even at 1:00pm. As the bank was overloaded with service seekers, many elderly people had to wait for long, agonising hours to receive their allowances. Almost none of them wore a face mask to protect themselves and others from the coronavirus. Photo: Sk Enamul Haq
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