The small number of vending booths in the town is causing problems for the customers of Power Development Board (PDB) while buying pre-paid electricity cards.
PDB has been selling the pre-paid cards from only eight vending booths in its district Sales and Distribution-1 Office in the town, while the number of pre-paid meters in the municipal area is 33,000, several customers said.
As a result, the customers have to line up in front of the vending station for hours to collect cards, they said.
The pre-paid cards are also available in several telecom shops in the town, but the number is inadequate, they said.
On a visit to the PDB office on Sunday, this correspondent saw several hundred customers waiting in lines for buying pre-paid cards.
Nizam Uddin, a customer of Akur Takur Para in the town, said he has been standing in the line for two hours but could not buy a card so far.
He urged the authorities concerned to increase the number of vending booths at the office for removing woes of the customers, and demanded facilities for buying the cards from banks.
District Sales and Distribution-1 Executive Engineer Md Shahadat Ali told this correspondent that such pressure of customers happens only after the holidays.
The customers can recharge the account though mobile phone from the shops, he said.
The authorities are thinking of selling the cards from banks to reduce the pressure at the booths in the PDB office, he added.