Importance of stay interviews
When you're given the responsibility to work in HR, understanding what your organisation is doing in terms of employee satisfaction while the employees still work in the company should be of greater importance than finding cure to problems once they've left. This is where stay interviews come in - an avenue to get to know what the organisation is doing best or how it can improve further. Let's get to know some more reasons that make stay interviews absolutely essential for any organisation.
Harbouring an environment of trust
Let your employees know that the feedback they give on whether or not their line manager provides clear answers to their doubts, or any other questions that arise, is handled in a safe space. If you think they are still not being able to trust your approaches, take anonymous employee surveys. In either case, ensure the employees that their opinions are being heard by the organisation.
Getting the opportunity to pre-emptively solve a crisis
Stay interviews give a platform to get to know what is going on in the various levels and departments of the office from the employees directly. The positive and negative reinforcement factors can be known that help address any lingering issues before they arise, or worse, get serious enough to demotivate an employee to an extent where they quit.
Making sure the right changes are being deployed
It's best to be careful so that the wrong kind of changes based on incorrect feedback aren't brought into practice. Stay interviews thus make way for direct/face-to-face conversations between the HR and the employees that ensure employees that they aren't being singled out. Instead, they are assured that the problem that they're facing is a common problem faced by others and the organisation will be taking necessary steps to solve that.