Mobile users to get usage records of previous 60 days | The Daily Star
12:00 AM, February 17, 2017 / LAST MODIFIED: 12:00 AM, February 17, 2017

Mobile users to get usage records of previous 60 days

Mobile subscribers will soon be able to get their full usage information for the previous 60 days -- a move that can come in handy when solving familial and business-related problems.

At present, subscribers can get an itemised bill -- a log of dialled numbers, date and time of calls made, call durations and SMSs and MMSs sent -- upon request from mobile subscribers.

But with the latest decision of the Bangladesh Telecommunication Regulatory Commission, subscribers would also get a log of their incoming calls, SMSs and MMSs, said Md Sarwar Alam, secretary and spokesperson of the telecom regulator.

The operators will have to provide the usage information within seven days of receiving the customer's application.

The application must be made by the subscriber in person; he/she must come with proper authentication and the active SIM card.

The development comes after the BTRC was inundated with requests for usage details from subscribers after being denied by mobile operators, who are authorised to provide the information only under special circumstances.

The service is already available in developed countries, Alam said, without specifying when it would be rolled out in Bangladesh.

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