Meeting a govt official
Whenever a person, particularly a person from a private company, or, from a private organisation or, even an individual who may at one time have held high position in the govt. now retired, wants to talk to any responsible govt. officer, the first thing the PA of that particular govt. officer asks for (not request, to humbly put it) is your identity. If the PA finds that you are nobody who can cause harm to him, or to his superior, without hesitation the reply will be, "Sir is attending a meeting".
We suggest --
(1) Let the govt. decide what should be the time for the public to contact the govt. officials either over phone, or for an interview, and place his/her case.
(2) There should be no excuse like an officer being busy in a meeting to avoid public call, or audience. To ease the matter the govt. must also mention a time for the highly placed officers when they will arrange all the meetings etc, and no public call will be entertained then.
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