In May, I moved to a nice, newly built flat in Gulshan 2 and was promised permanent hot water as part of the services. However, when at last I was told it was available, I found that I had to leave both the basin and bath taps on, full blast, for at least 8 minutes and even then, sometimes, no hot water arrived! My conscience is rebelling and I usually boil water instead - and wash my hair in my club.

Is it too much to hope that there is a way of complaining to Wasa about the offender 'Asset' - and that Wasa would do something about the rotten system of water heating that is bright and new on the roof and, as far as I am concerned, if it cannot perform in any other way, should be given the same treatment as the encroachments on the footpaths?