Citigroup has won the award for differentiating itself in the services. The power of its CitiDirect Internet Banking platform gives customers the ability to manage accounts centrally with functions including single payment file generation and consolidated reporting.

Usage of the platform increased by 66 percent over the year with more than $920 billion worth of transactions conducted online. With its understanding of local markets, Citigroup has the ability to offer global companies cost-effective back office solutions, the FinanceAsia mentioned.

In Bangladesh as well, Citibank has been a pioneer in offering world-class cash management services along with the CitiDirect Online for customers to increase efficiency and improve the ability to make critical cash management decisions.